Efficiency Redefined: Leading Indian Bank Cuts Card Reconciliation from Days to Hours
$500K
97%
10 million+
A leading Indian bank with 25 million card customers faced significant challenges managing its vast transaction network. Legacy systems struggled with complex data flows from multiple sources, leading to 120-hour reconciliation cycles and 500+ daily manual exceptions. The bank needed a solution to reduce processing time, improve accuracy, and ensure regulatory compliance.
Osfin's Data Automation Platform was implemented, featuring:
- Multi-source data ingestion with custom connectors for various payment systems
- Intelligent data standardization and matching engines
- ML-powered exception handling
- Real-time dashboards and alerts
The 14-week implementation yielded impressive results within three months:
- Reconciliation time reduced to 3 hours
- Exception automation increased from 10% to 95%
- 70% reduction in fraud detection false positives
"Osfin's platform has transformed our operations, meeting the demands of India's evolving digital payment landscape while enhancing customer service."
Operations Manager
The low-code platform empowered the operations team to quickly adapt to new products and regulations. The $500k annual savings highlight the significant impact of this digital transformation, positioning the bank to meet future challenges with agility and confidence.