Frequently Asked Questions
Clear answers to common questions about Osfin’s automation and reconciliation solutions
Osfin supports automated reconciliation across a wide range of payment use cases including card transactions (credit and debit), UPI, net banking, wallet payments, buy-now-pay-later (BNPL), and payouts across multiple acquiring banks, issuers, and payment service providers. It also handles complex flows such as refunds, chargebacks, and multi-leg settlement reconciliation.
Payments companies processing high volumes of transactions across multiple gateways and channels are highly susceptible to revenue leakage, settlement delays, and discrepancy errors. Automated payment reconciliation software like Osfin helps finance and operations teams reduce manual effort, prevent revenue loss, ensure accurate settlement tracking, and maintain audit-ready records all at scale.
Yes. Osfin integrates with 170+ systems and data sources including payment gateways, acquiring banks, issuing banks, ledgers, and ERPs. Its open API architecture allows seamless connectivity with your core systems. Alternatively, Osfin can ingest files directly from email inboxes or SFTP folders.
Osfin consolidates transaction data from multiple payment gateways into a unified reconciliation view, applying intelligent matching rules across channels. This gives teams complete cashflow visibility including gateway charges, failure rates, and settlement statuses without managing each gateway separately.
Yes. Osfin acts as a de facto auditor for payment gateway charges by mapping each transaction's journey across your internal database, payment gateways, and banks. Its AI-powered analytics engine helps teams identify and flag overcharges, incorrect deductions, or settlement mismatches proactively.
Osfin typically achieves 99.9% auto-reconciliation rates, leaving teams with minimal exceptions to manage. When exceptions are identified, Osfin's exception management module enables teams to communicate, escalate, and resolve issues within the platform with AI agents helping triage and prioritise critical mismatches based on historical trends and policies.
You can get started with Osfin by contacting us for a demo via our website.




